230 Chief Operating Officer Coo jobs in Johannesburg

• Operations
• Information Technology
• Strategy
• Business Intelligence
  

• Core banking financial performance
• Alliance banking financial performance
  

• Operational performance aligned to business needs
• Performance vs. Industry benchmarks
• Operational risk management
• Delivery in compliance with regulatory requirements
  

• Business strategy, measured as a quantitative and qualitative review of the effectiveness of strategies and initiatives in support of business growth and customer acquisition
• Operational and IT strategy, measured as a quantitative and qualitative review of the effectiveness of strategies and initiatives to align IT and operational processes, support and capacity to the business strategy
• Business integration and extraction of efficiency across units, measured as a quantitative and qualitative review of coordination and cross-functional activities, business efficiency activities (e.g. BI) and other activities that improve the overall efficiency and performance of the business
  

• Organisational business plan and strategy formulation
• Organisational and business unit organisation design
• Organisational and business unit budget and forecasts
• Business plan and budget formulation for operations, IT, joint ventures, etc
  

• Management of all business resources directly and indirectly involved in the various areas of responsibility
• Strong partnering skills to indirectly manage outputs from peers / colleagues in support of various areas of responsibility
  

• Minimum of 15 years banking experience
• Minimum of 10 years banking experience at a senior and executive management level in commercial and business banking across a range of operational, project, customer-related and customer-facing disciplines
  

• Strong leadership skills are essential
• Strong coordination skills
• Knowledge of banking industry, payments and the South African payments system
• Strong relationship management and conflict management skills
• Negotiation skills are essential
• Strong financial and analytical skills
  

• Commercial Acumen - use business and financial knowledge, expertise, and skills at the appropriate level of complexity to increase the sustainability of the Bank
• Strategic Orientation - Defines strategic purpose, direction, and execution to ensure alignment with Ambition 2027
• Impactful Leadership - Able to have difficult conversations while persuading, influencing, and inspiring others to gain support, loyalty, and commitment to the purpose of the organization
• Driving Change - Leads an execute change with an understanding for the need for change while creating an environment that supports change
• Purposeful collaboration - Creates an environment for working together across boundaries to drive client centricity and business results
• Growing Capability - Encouraging and developing others to take responsibility for their own development and deliver the required performance.
  

• Ability to multi-task across multiple projects and relationships
• Ability to coordinate cross-disciplinary teams and activities
• Strong EQ and partnership management capabilities
• Diplomacy
• Negotiation skills
• Performance management abilities
• Strong service ethic
• Business development skills
• Strong communication skills are essential
• Highly numerate and analytical
  

• Medical Aid
• Provident Fund
• Group Life Cover
• Income Disability Cover
• Funeral Cover
• Training & Development
  

Job Location : Gauteng, Johannesburg Deadline : August 17, 2025 Quick Recommended Links

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Main Responsibilities

Total financial performance , measured as income vs. target / budget

• Core banking financial performance
• Alliance banking financial performance

Operational performance , measured as a quantitative and qualitative review of the operational and technology performance of the bank.

• Operational performance aligned to business needs
• Performance vs. Industry benchmarks
• Delivery in compliance with regulatory requirements
• Commercial activities, measured as a quantitative and qualitative review of the management and effectiveness of the various commercial aspects of the organisation, including the realisation of agreed economic benefits to the organisation, the management of the risks to the organisation and the performance of agreements

Business strategy and integration :

• Business strategy, measured as a quantitative and qualitative review of the effectiveness of strategies and initiatives in support of business growth and customer acquisition.
• Operational and IT strategy, measured as a quantitative and qualitative review of the effectiveness of strategies and initiatives to align IT and operational processes, support and capacity to the business strategy.
• Business integration and extraction of efficiency across units, measured as a quantitative and qualitative review of coordination and cross-functional activities, business efficiency activities (e.g. BI) and other activities that improve the overall efficiency and performance of the business

Business Planning / Decision Making

• Organisational business plan and strategy formulation
• Organisational and business unit organisation design
• Organisational and business unit budget and forecasts
• Business plan and budget formulation for operations, IT, joint ventures, etc

Policies and Procedures

• Management of all business resources directly and indirectly involved in the various areas of responsibility.
• Strong partnering skills to indirectly manage outputs from peers / colleagues in support of various areas of responsibility

Requirements

Academic Knowledge :

• Minimum of a 3-year tertiary education, ideally a commerce related degree. Post graduate qualifications (business) would be advantageous

Work Experience :

• Minimum of 15 years banking experience.
• Minimum of 10 years banking experience at a senior and executive management level in commercial and business banking across a range of operational, project, customer-related and customer-facing disciplines

Chief Operating officer is a senior executive who oversees a companys daily business operations and administration. The duties of a COO include compiling the company financial reports, implementing business strategies and optimising the organisations operational capabilities.
Chief Operating Officer duties and responsibilities
Responsibilities
The COO of a company is a senior-level executive who provides management, leadership and vision to ensure the organisation meets its short-term and long-term objectives. They help create enduring policies and a company culture that strengthens operational efficiency and generates revenue. Their main duties and responsibilities can include:

• Overseeing the daily business and administrative operations and improving operating procedures for optimal efficiency
• Assessing and enhancing the efficiency of internal and external operational processes
• Leading and motivating staff to achieve sales and organisational objectives
• Overseeing the recruitment process to attract the best candidates and reduce employee turnover
• Mentoring and inspiring employees to key into the vision of management
• Establishing policies that improve and promote company vision and culture
• Evaluating company performance and recommend strategies to improve results
• Collaborating with management and other colleagues to raise capital and carry out other business-expanding strategies
  

Chief Operating OfficerLocation : Bryanston, South AfricaType : Permanent | Executive Leadership | Financial ServicesOptimise operations.

Drive customer excellence.This is a high-impact executive opportunity for a strategic, operational leader with deep experience in insurance.

If you're ready to transform post-sales operations, elevate customer service, claims, and retention, and embed best practice and technology, this is your chance to lead.About the RoleYou'll drive the strategy and performance of post-sales insurance operations — overseeing customer support, retention, claims, and process improvement.

You'll champion service excellence, compliance, and efficiency, working closely with leadership, cross-functional teams, and key partners to deliver outstanding customer outcomes.What You'll DoDesign and execute customer support strategies that deliver results.Oversee customer service, claims management, and retention.Develop products, processes, and systems to improve outcomes.Lead, mentor, and inspire operational teams for high performance.Drive process improvements through automation and innovation.Monitor KPIs and implement data-driven operational enhancements.Collaborate with IT and digital teams to leverage technology.Ensure full compliance with industry regulations and policies.Manage budgets, resource allocation, and cost optimisation.Build strategic partnerships with the CEO, CFO, and key stakeholders.What You BringBachelor's in Accounting, Actuarial Science, Business Admin, Insurance, Finance, or related (MBA is a plus).8–10 years in insurance operations, with 5+ years in a leadership role.Deep knowledge of post-sales insurance processes and compliance.Proven track record in process improvement and performance optimisation.Strong data management and analytical skills.Expertise leading large cross-functional teams and operational initiatives.Excellent people leadership, communication, and stakeholder management.What Success Looks LikeAn optimised, compliant, and efficient post-sales operation delivering customer satisfaction and retention — driven by data, best practice, and your strategic leadership.

Join to apply for the Chief Operating Officer role at Nandi Impex .

The Chief Operating Officer (COO) is a senior executive responsible for overseeing the company's daily business operations and administration. The duties of a COO include compiling financial reports, implementing business strategies, and optimizing operational capabilities.

• Oversee daily business and administrative operations, improving procedures for efficiency.
• Assess and enhance the efficiency of internal and external processes.
• Lead and motivate staff to achieve sales and organizational goals.
• Oversee recruitment to attract top talent and reduce turnover.
• Mentor and inspire employees to align with company vision.
• Establish policies that promote company culture and vision.
• Evaluate company performance and recommend strategies for improvement.
• Collaborate with management to raise capital and expand business.

• Seniority level: Executive
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Staffing and Recruiting

This job is provided by Shine.com.

RESPONSIBILITIES

Design and execute customer support strategies. Develop and implement products, processes, and systems that lead to positive customer outcomes. Oversee and improve post-sales insurance operations, including customer service, claims management, and retention strategies.

REQUIREMENTS

QUALIFICATIONS

• Matric / Grade 12 (Standard 10) with University Entrance (NQF4).
• Bachelor's degree in Accounting, Actuarial Science, Business Administration, Insurance, Finance, or a related field.
• Advanced degree (MBA or equivalent) is advantageous.

EXPERIENCE

• Minimum of 8-10 years in insurance operations, with at least 5 years in a managerial or leadership role.
• Deep knowledge of post-sales insurance processes, including customer service, claims management, and retention strategies.
• Strong understanding of regulatory and compliance requirements in the insurance industry.
• Proven experience in process improvement, operational efficiency, and performance optimization.
• Strong analytical skills for data interpretation and decision-making.
• Experience leading cross-functional teams and managing large-scale operational initiatives.
• Proficiency in insurance systems and CRM tools.
• Experience in partnership management and discussions.

SKILLS AND KNOWLEDGE

• Leadership and people management skills.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with data-driven decision-making ability.
• Ability to manage multiple priorities in a fast-paced environment.
• Adaptability and resilience in operational challenges.
• Customer-centric approach focused on service excellence.
• Negotiation and stakeholder management skills.
• Ability to influence and drive organizational change.
• Strategic partnership management skills.

OUR COMPANY VALUES

Passion: We are passionate about life, our work, and our people, leading to action and excellence.

Care: We deeply care for ourselves, our colleagues, customers, communities, and the environment.

Integrity: We do the right thing, even when unnoticed.

Growth: We aim for positive contribution and growth, driven by curiosity, resilience, and courage.

Diversity: We respect and value all opinions, fostering collaboration and strength through diversity.

Optimise operations. Drive customer excellence.

This is a high-impact executive opportunity for a strategic, operational leader with deep experience in insurance. If you’re ready to transform post-sales operations, elevate customer service, claims, and retention, and embed best practice and technology, this is your chance to lead.

About the Role

You’ll drive the strategy and performance of post-sales insurance operations — overseeing customer support, retention, claims, and process improvement. You’ll champion service excellence, compliance, and efficiency, working closely with leadership, cross-functional teams, and key partners to deliver outstanding customer outcomes.

What You’ll Do

Design and execute customer support strategies that deliver results.

Oversee customer service, claims management, and retention.

Develop products, processes, and systems to improve outcomes.

Lead, mentor, and inspire operational teams for high performance.

Drive process improvements through automation and innovation.

Monitor KPIs and implement data-driven operational enhancements.

Collaborate with IT and digital teams to leverage technology.

Ensure full compliance with industry regulations and policies.

Manage budgets, resource allocation, and cost optimisation.

Build strategic partnerships with the CEO, CFO, and key stakeholders.

What You Bring

Bachelor’s in Accounting, Actuarial Science, Business Admin, Insurance, Finance, or related (MBA is a plus).

8–10 years in insurance operations, with 5+ years in a leadership role.

Deep knowledge of post-sales insurance processes and compliance.

Proven track record in process improvement and performance optimisation.

Strong data management and analytical skills.

Expertise leading large cross-functional teams and operational initiatives.

Excellent people leadership, communication, and stakeholder management.

What Success Looks Like

An optimised, compliant, and efficient post-sales operation delivering customer satisfaction and retention — driven by data, best practice, and your strategic leadership.

We have an amazing opportunity for a Chief Operating Officer in Johannesburg!

We require a candidate with:

1. Demonstrable competency in strategic planning and business development
2. Working knowledge of data analysis and performance / operation metrics
3. At least 10 years of outbound call centre operations experience at a senior manager level
4. A matric qualification
5. Ability to work logically through processes, critique and optimize as necessary
6. Financial acumen, including understanding of profit & loss on company P&L as well as profitability of specific initiatives, and understanding of key metrics relevant to each part of a process

Shape the Future of Manufacturing: Lead, Innovate, and Drive Strategic Growth!

Are you an experienced operational leader with a proven track record in large-scale manufacturing? Do you have the strategic vision to transform a group of dynamic, independently operating businesses?

This career-defining opportunity calls for a visionary COO to map and direct the strategic course of a high-growth, multi-subsidiary manufacturing group. You will drive efficiency, innovation, and expansion across multiple operations, ensuring long-term success in an evolving global market.

About the Group

This diversified manufacturing group operates across multiple key sectors with a strong focus on engineering, manufacturing, and supply chain excellence. With well-established businesses, strong market positioning, and ambitious growth strategies, the group is set for national and international expansion.

Each subsidiary operates independently, bringing specialized technical capabilities and market expertise. Your role as COO will be critical in ensuring synergy, efficiency, and long-term profitability across the group.

Your Role

Reporting to the CEO and collaborating closely with the Board of Directors, Subsidiary CEOs, Group CFO, Group HR, and other key stakeholders, your core responsibilities will include:

1. Strategic Leadership: Map and direct the long-term growth strategy, ensuring alignment across all subsidiaries.
2. Operational Excellence: Oversee manufacturing efficiency, supply chain management, and best practice standardization.
3. Market Expansion & Innovation: Drive high-impact initiatives including global market expansion, alternative energy solutions, and procurement optimization.
4. Financial & Risk Oversight: Ensure profitability, cost efficiency, and risk mitigation, safeguarding the group's long-term sustainability.
5. Transformation & Change Management: Implement best-in-class industrial standards (ISO, IATF 16949) and lead digital transformation in manufacturing.
6. Leadership & Succession Planning: Build and mentor a world-class executive team with a structured pathway for potential CEO transition.

Requirements

Qualifications

We are seeking a combination of technical and commercial qualifications, ideally:

• BSc / BEng in Mechanical, Electrical, Industrial, Chemical, or Metallurgical Engineering.
• MBA, Master's in Engineering, BCom (Finance / Accounting), or Postgraduate Leadership Qualification.

Industry Experience

• Minimum 15 years of experience in a senior leadership role within the metalworking industry, specifically: Foundry, Machining, Fabrication, or Heavy Engineering.
• A proven track record in leading large-scale, complex manufacturing operations.

Leadership & Group-Level Strategy

• Proven experience overseeing multiple manufacturing subsidiaries within a group structure (with at least 500 employees across multiple locations).
• Strong ability to drive corporate-level strategy and cross-business unit collaboration.

Financial & Commercial Acumen

• Demonstrated success in managing large budgets at the group level (not just site-based budgets).
• Expertise in financial forecasting, risk management, and cost efficiency strategies.
• Experience in international market expansion and global supply chain strategies.

Strategic & Operational Expertise

• Strong background in capital-intensive, heavy industrial operations.
• Experience leading major investment projects, expansions, or technology-driven transformations.
• Track record of driving sustainable revenue growth, not just cost-cutting initiatives.

Benefits

Total Cost to Company: R2 Million (Negotiable). Performance-based bonus. Business-related travel expenses covered. Johannesburg-based role with national and international impact.

This search is managed by:

Hillary Myburgh, Managing Consultant (Square 1 Recruitment)

LinkedIn: Hillary Myburgh

Feel free to reach out for a confidential discussion before submitting your CV.