56 Business Operations jobs in SouthAfrica

My client is seeking a Business Operations Consultant with FICA experience to attend to day-to-day customer queries and to manage and update the product feature backlog and new enhancements and developments, ensuring business unit readiness to support customers. This is a 6-month contract.

1. Attending to assigned queries in a timely manner.
2. Meeting the set standards and adhering to the SLA’s.
3. Liaising with resolver teams to ensure resolution of customer queries.
4. Adhering to company set customer standards.
5. Communicating adequately with both internal and external stakeholders.

Grade 12
1-2 years’ experience in a banking environment.
1-2 years’ experience in ticket management.
Experience in FICA will be advantageous.
Core competencies, knowledge, and experience:
Presenting and communicating information.
Problem-solving skills.
Project administration.
Ticket management.
Proactive and driven.

Morae Global, is seeking a detail-oriented and organized Business Operations Associate.

LOCATION: Observatory, Cape Town

TITLE: Business Operations Associate

LEVEL: Associate

JOB TYPE: Full Time (On-site) - This role does not offer remote work.

Business Operations Analyst

The position requires a combination of analytical, project management and interpersonal skills to support the daily business operations, financial management and strategic vision of our Practice leadership team.

Responsibilities:

• Developing financial and business analyses.
• Creating financial and statistical models and other tools to enhance and streamline reporting processes.
• Contributing to the annual budget preparation and subsequent quarterly variance reporting and analysis.
• Assisting with inventory management, matter budget development, pricing support and performance analysis.
• Providing support for special projects and initiatives at the request of Practice leadership.

Education and experience:

• A Bachelor's degree in Finance, Accounting or related business discipline
• One to two years of relevant analytical experience.
• Excellent financial and analytical skills (including demonstrated proficiency in MS Office; Excel, Access, Word)
• Excellent communication skills, outstanding judgment, a strong service orientation
• The ability to manage multiple priorities while delivering the highest quality work product.

About Morae:

Morae is a dynamic, high-growth organization that provides an integrated suite of solutions to corporate law departments and law firms, and partners with leading software and services providers, both within and outside the legal industry. We are a young company but are made up of seasoned professionals in the legal industry, with a focus on building productive long-term relationships with employees and clients in an environment where collaboration is encouraged, knowledge is shared freely, and diversity of thought, cultures, communities, and points of view is embraced. Our team has the vision to create an effective solution for any business problem and the experience to execute that vision. Learn more at moraeglobal.com. Our privacy policy can be found here

Please note that only shortlisted candidates will be contacted. Should you not receive any communication within 2 weeks, kindly consider yourself unsuccessful.

*** Kindly do not send me a direct message. Should you meet the requirements and location, apply to the role and I will provide feedback. Thank you!

Please note that Morae Global Corporation does not engage the services of recruitment agencies, as we are supported by a highly skilled internal global talent team.

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible.

We are renowned for our technical excellence, leading innovations, and for making a difference to our clients and society.

Our workplace embraces diversity and inclusion – it's a place where you can grow, belong, and thrive.

• Ensure adoption, hypercare, stabilization, and quality of services.
• Work with GBS leadership to develop strategies to deliver customer service while supporting operational and financial goals.
• Manage relationships across countries, regions, and groups, maintaining regional service management and governance frameworks.
• Be accountable for client satisfaction at a regional level, including implementing satisfaction standards and overseeing surveys and feedback actions.
• Handle issue escalation, incident, and problem resolution collaboratively with service delivery teams.
• Report metrics accurately, including pilot, hypercare, SLAs, volumetrics, and efficiency.
• Build effective relationships with provider management and operations teams to ensure expectations are met.
• Identify customer-driven opportunities for value acceleration.
• Understand customer context at an executive level and support business/objective realization.
• Lead projects to gather requirements, establish governance, deliver performance reports, negotiate SLAs, and ensure global service management consistency.
• Provide accurate business volume forecasts and transparent cost and charge management.
• Manage change requests, damages claims, and contractual modifications.
• Embed NTT Ltd values into the provider organization and ensure timely resolution of P1 incidents.

• Experience in global customer relationship management and account management in BPO/services industry.
• Experience with NTT country operations and service management.
• Lean/Six Sigma qualification or equivalent is a plus.
• Delivery experience in finance, HR, procurement, or back/mid-office areas.

• Customer service orientation and relationship-building skills.
• Ability to set direction, influence, and negotiate.
• Problem-solving and commercial acumen.
• Strong communication, drive, resilience, and project management capabilities.

• Bachelor's degree or equivalent.
• Approximately 15 years of relevant experience.

Hybrid working model.

NTT DATA is a $30+ billion global innovator in business and technology services, serving 75% of the Fortune Global 500 companies. We invest over $3.6 billion annually in R&D to drive digital transformation and societal progress. As a top employer, we operate in over 50 countries, offering services from consulting to AI infrastructure. Headquartered in Tokyo, part of the NTT Group.

We are committed to diversity and provide an environment free of discrimination or harassment. We welcome applicants regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other protected category.

Join our global team and accelerate your career with us. Apply today.

Morae City of Cape Town, Western Cape, South Africa

Morae City of Cape Town, Western Cape, South Africa

Direct message the job poster from Morae

Morae Global, is seeking a detail-oriented and organized Business Operations Associate.

LOCATION: Observatory, Cape Town

TITLE: Business Operations Associate

LEVEL: Associate

JOB TYPE: Full Time (On-site) - This role does not offer remote work.

Business Operations Analyst

The position requires a combination of analytical, project management and interpersonal skills to support the daily business operations, financial management and strategic vision of our Practice leadership team.

Responsibilities:

• Developing financial and business analyses.
• Creating financial and statistical models and other tools to enhance and streamline reporting processes.
• Contributing to the annual budget preparation and subsequent quarterly variance reporting and analysis.
• Assisting with inventory management, matter budget development, pricing support and performance analysis.
• Providing support for special projects and initiatives at the request of Practice leadership.

Education and experience:

• A Bachelor's degree in Finance, Accounting or related business discipline
• One to two years of relevant analytical experience.
• Excellent financial and analytical skills (including demonstrated proficiency in MS Office; Excel, Access, Word)
• Excellent communication skills, outstanding judgment, a strong service orientation
• The ability to manage multiple priorities while delivering the highest quality work product.

About Morae:

Morae is a dynamic, high-growth organization that provides an integrated suite of solutions to corporate law departments and law firms, and partners with leading software and services providers, both within and outside the legal industry. We are a young company but are made up of seasoned professionals in the legal industry, with a focus on building productive long-term relationships with employees and clients in an environment where collaboration is encouraged, knowledge is shared freely, and diversity of thought, cultures, communities, and points of view is embraced. Our team has the vision to create an effective solution for any business problem and the experience to execute that vision. Learn more at moraeglobal.com. Our privacy policy can be found here

Please note that only shortlisted candidates will be contacted. Should you not receive any communication within 2 weeks, kindly consider yourself unsuccessful.

*** Kindly do not send me a direct message. Should you meet the requirements and location, apply to the role and I will provide feedback. Thank you!

Please note that Morae Global Corporation does not engage the services of recruitment agencies, as we are supported by a highly skilled internal global talent team.

• Seniority level Associate

• Employment type Full-time

• Job function Analyst, Legal, and General Business
• Industries Legal Services and Professional Services

Referrals increase your chances of interviewing at Morae by 2x

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 6 days ago

Somerset West, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa $900.00-$,200.00 22 hours ago

Cape Town, Western Cape, South Africa 1 month ago

Cape Town, Western Cape, South Africa 7 months ago

City of Cape Town, Western Cape, South Africa 4 days ago

Cape Town, Western Cape, South Africa 21 hours ago

Cape Town, Western Cape, South Africa 2 days ago

City of Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 3 weeks ago

Cape Town, Western Cape, South Africa 4 days ago

Cape Town, Western Cape, South Africa 4 days ago

City of Cape Town, Western Cape, South Africa 5 hours ago

Cape Town, Western Cape, South Africa 6 days ago

Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 900.00- 1,200.00 1 month ago

Cape Town, Western Cape, South Africa 1 month ago

Cape Town, Western Cape, South Africa ZAR18,000.00-ZAR25,000.00 1 month ago

Cape Town, Western Cape, South Africa 1 week ago

City of Cape Town, Western Cape, South Africa 1 week ago

City of Cape Town, Western Cape, South Africa 2 weeks ago

City of Cape Town, Western Cape, South Africa 1 week ago

City of Cape Town, Western Cape, South Africa 3 weeks ago

City of Cape Town, Western Cape, South Africa 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Who You Are?

You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You want ownership and rapid growth. You are not afraid to get your hands dirty to get projects implemented. You are a talented generalist, at home diving into data for insights, and confident in project managing cross-functionally with senior stakeholders. Working with great people is a non-negotiable priority for you because you thrive in a highly collaborative and high-performance team. If that is you, join our team!

Duties

• End-to-end project management on top business priorities including identifying opportunities, scoping projects, and driving cross-functional implementation
• Creating data-driven recommendations by accessing, analyzing, and synthesizing large data sets
• Problem-solving and solution implementation across multiple departments and teams
• Process design and improvement, particularly for operations at scale
• Working with the product and development teams to drive high-impact improvements
• Cross-functional leadership and engagement across Deel and with senior leadership
• Supporting strategic goal setting and performance management
• Creating and maintaining existing processes, workflows, and organizational tools
• Executing on the Deel’s global expansion strategy across operations, products, and new markets

Requirements

• Have 3+ years of work experience in a fast-paced environment
• Have previous experience in at least one of the following: fast-growth startup, Business Operations role in tech, top-tier management consulting, investment banking, or private equity
• Have a solid track record of achievement – e.g. you have worked in a top-tier company/startup, have quickly assumed responsibilities or have won competitive awards
• Has developed product-led solutions as or in support of product and engineering
• Can break complex problems into smaller, actionable solution steps
• Have a strong analytical foundation with the ability to manipulate and synthesize data
• Are curious by nature and interested in making an impact
• Have excellent written and verbal communication in English

Bonus Points:

• You’re passionate about the future of work
• You have advanced working knowledge of SQL
• You love working with data
• You have experience building consumer/business-facing products where you have to think about customer experience and growth
• You have worked in multiple countries, cultures, and places
• You have experience in competitive sports at a collegiate or professional level

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

A vacancy has arisen with a major law firm in their Business Operations Department across the Human Resources (HR) and Marketing & Business Development (MBD) teams for a Business Operations Administrator.

Responsibilities:

1. Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities.
2. Manage events in terms of successfully planning and implementing client-facing and internal events as needed.
3. Manage stock levels of marketing promotional items and replenish when the need arises.
4. Assist with the coordination of client gifts.
5. Ad-hoc assistance in supporting the national Marketing team with administrative deliverables pertaining to the Western Cape Offices.
6. Ad-hoc assistance in preparing, printing, and delivery of tenders and pitches.
7. Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information, and continuous monitoring of data hygiene.
8. Create and deploy events related invitations utilizing an emailing system and manage this process from inception to reporting.
9. Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output.

Requirements:

1. A degree/diploma in Marketing/Communications/Events Management.
2. 2-4 years experience in a similar role.
3. Some experience in an HR or administrative role.
4. Excellent command over the English language.
5. Excellent planning and time management skills.
6. Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD.
7. Demonstrable ability to multi-task and adhere to deadlines.
8. Need to travel monthly to Stellenbosch office.

Please note only shortlisted candidates will be contacted.

Annually

Job Description: We are seeking a dynamic and organized individual to join our team in the role of Business Operations Manager. This position is integral to our organizational success, as it involves overseeing multiple new and growing business units, providing strategic insights, operational direction, and ensuring effective communication across diverse business areas.

The Business Operations Manager will work within Blok and BlokStay (our hospitality arm) with an entrepreneurial lens and focus on commercial space within buildings and alternative revenue generation within developments.

Location: Cape Town (office-based)

• Identify and reconcile dependencies among projects to ensure smooth execution and alignment with overall business objectives.
• Facilitate communication between teams by scheduling and organizing meetings, preparing agendas, and documenting outcomes.
• Ensure information reaches the right stakeholders and foster collaboration within the business.
• Work closely with project teams to monitor progress, identify potential roadblocks, and implement solutions.
• Continuously optimize processes.

• Apply strong financial acumen to identify risks, opportunities, and areas for improved processes within the business structures.
• Conduct regular reviews of project performance, identifying areas for improvement and innovation, and report on these.
• Develop the reporting suite, content, and cadence for the new business divisions reporting.
• Deliver the reporting for all areas of the business including project management and financial targets to enhance efficiency and contribute to overall business success.

• Consult with key stakeholders to develop, implement, and report on the business growth plans.
• Work with the team to identify opportunities/deal-making to support objectives.
• Bring forward considered opportunities to grow the business in line with strategic goals.
• Provide strategic insights by delving into the details of each project and aligning business goals.
• Provide market analysis and business intelligence by staying up to date with trends and market knowledge within this business area, particularly in Blok's chosen locations and business growth areas.
• Consult on the overall strategic direction of this arm within Blok.

• Ability to multitask and navigate seamlessly between diverse topics and business structures.
• Strong financial acumen and analytical skills.
• Good negotiation and networking skills.
• Critical thinking abilities and a proactive, solution-oriented mindset.

• Business degree in business management, finance, economics, or similar.
• Minimum 5 years’ experience in a similar role.
• Proven track record of working within and growing new businesses/new business divisions.

Reference: CPT006910-ST-1

A vacancy has arisen in the Business Operations Department across the Human Resources and Marketing & Business Development teams

CAPE TOWN CBD

R 250 000 - R 340 000 P/A CTC NEGOTIABLE DEPENDING ON EXPERIENCE

• A degree/diploma in Marketing/Communications/Events Management
• 2-4 Years' experience in a similar role
• Some experience in an HR or administrative role
• The candidate will be responsible for a HR Portfolio comprising:
• Professional Staff documentation administration
• Graduate Administration
• Recruitment Administration
• Training & Development Administration
• HR Project Administration and general admin
• Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
• Manage events in terms of successfully planning and implementing client facing and internal events as needed
• Manage stock levels of marketing promotional items and replenish when the need arises
• Assist with the coordination of client gifts
• Ad-hoc assistance in supporting the national Marketing team with administrative deliverables
• Ad-hoc assistance in preparing, printing and delivery of tenders and pitches
• Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information and continuous monitoring of data hygiene
• Create and deploy events related invitations utilising an emailing system and manage this process from inception to reporting
• Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output
• Excellent command over the English language
• Excellent planning and time management skills
• Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD needs
• Demonstrable ability to multi-task and adhere to deadlines
• Please note that this position is 100% office based - must be able to travel monthly to the client's Stellenbosch office

CTC includes: Medical Aid, Provident fund, Life cover, Disability cover, Funeral benefit.

My client is seeking a Business Operations Consultant with FICA experience to attend to day-to-day customer queries and to manage and update the product feature backlog and new enhancements and developments, ensuring business unit readiness to support customers. This is a 6-month contract.

1. Attending to assigned queries in a timely manner.
2. Meeting the set standards and adhering to the SLA’s.
3. Liaising with resolver teams to ensure resolution of customer queries.
4. Adhering to company set customer standards.
5. Communicating adequately with both internal and external stakeholders.

Grade 12
1-2 years’ experience in a banking environment.
1-2 years’ experience in ticket management.
Experience in FICA will be advantageous.
Core competencies, knowledge, and experience:
Presenting and communicating information.
Problem-solving skills.
Project administration.
Ticket management.
Proactive and driven.