130 IT Support jobs in SouthAfrica

Are you ready to deliver exceptional IT support to customers across the globe?

We are bold, forward-thinking innovators who create solutions that empower businesses. As an IT Support Engineer within our Managed IT Services group, you'll play a pivotal role in ensuring the success of our customers' IT systems and their business continuity policies.

• Provide remote administration and support for production IT deployments.
• Manage and maintain:
  • VMware ESXi and/or Microsoft Hyper-V environments.
  • Citrix Administration .
  • Cloud Computing platforms (Oracle Cloud preferred).
  • Windows Server (2016-2022) and Windows Workstations (Win7-Win11) .
  • Windows Administration (Active Directory, DNS, DHCP, Group Policies, WSUS, etc.).
  • Windows SQL .
  • RedHat Linux (7-9) and other compatible Linux distributions.
• Apply networking expertise in areas like VLANs, subnets, routing, and firewall policies.
• Collaborate on problem-solving, troubleshooting, and documentation to support customer success.

• 3+ years of systems administration experience with UNIX/Linux and Windows platforms.
• Proficiency in Shell Scripting on UNIX/Linux and Batch scripting/CLI/PowerShell on Windows.
• Strong analytical skills, with familiarity in problem analysis and troubleshooting methodologies .
• A passion for helping customers resolve technical challenges .
• Ability to document processes and share knowledge effectively.
• Excellent communication skills, with fluency in English (preferred as a first language).

• Certifications in:
  • Oracle Cloud Infrastructure .
  • Microsoft Azure .
  • Amazon AWS .
  • VMware .
  • RedHat .

• Work with a team of innovative, forward-thinking professionals.
• Gain experience with cutting-edge technologies in a collaborative environment.
• Help customers achieve their business goals through expert IT support .

If you thrive in a fast-paced IT environment and are driven to solve complex challenges, we want to hear from you!

Apply today to join our exceptional team and take your career to the next level

Our client in the automotive manufacturing industry is seeking an IT Support candidate to join their team based in Port Elizabeth.

MINIMUM REQUIREMENTS

• Grade 12 School Leaving Certificate.
• National Diploma or Degree in Information Technology or equivalent.
• Minimum of 2-3 years in a similar role.

MAIN JOB FUNCTIONS

1. Setup new users.
2. Diagnose and resolve user problems.
3. Assist users in maximising IT investments, such as explaining Mimecast and email options.
4. Provide security training and awareness programs for users.
5. Ensure users log in properly.
6. Desktop support.
7. LAN support, including printers, phones, scanners, IP devices like biometric clocking readers, Wi-Fi, etc. Troubleshoot and log calls with suppliers.
8. Communicate with head office.
9. WAN support; act as the onsite liaison for suppliers regarding installations and repairs.
10. Perform basic server administration, such as adding users, changing passwords, administering disk space and file permissions, and assisting users with drive mappings.
11. Ensure systems are up to date with anti-virus and Windows updates, logging and coordinating updates with head office.
12. Oversee site backups, ensuring they are successful; these are centrally managed but require local administration.
13. Monitor power supply, UPS, and generators where applicable, reporting maintenance needs.
14. Maintain software licensing records, report unlicensed software, and manage local software purchases like CAD software.
15. Perform administrative duties as needed, including obtaining quotes, following procurement processes, and liaising with suppliers.
16. Assist suppliers and work collaboratively with a team of IT support staff nationally.
17. Support and mentor junior staff in the region.
18. Participate in continuous improvement initiatives.
19. Handle general IT administration tasks such as filing and record keeping.

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This is a full-time remote role for an IT Support Specialist at a growing US based company. The IT Support Specialist will be the first point of contact for our clients and team members, helping them resolve technical issues and ensuring smooth operations of IT systems. You will handle troubleshooting, system maintenance, and provide assistance with software and hardware-related problems. This role requires a proactive and customer-centric mindset, along with strong technical knowledge to address a variety of IT issues.

Responsibilities

• Technical Support : Provide first-level support to clients and internal teams via email, phone, and remote desktop tools.
• Troubleshooting : Diagnose and resolve hardware, software, and network-related issues in a timely manner.
• System Maintenance : Assist in the setup, configuration, and maintenance of company systems, hardware, and software.
• User Support : Guide users through problem-solving processes and provide training on software or system use when necessary.
• Escalation : Identify complex issues and escalate them to the appropriate team or department when needed.
• Documentation : Maintain detailed records of technical issues, resolutions, and system configurations using a ticketing system.
• Software Installation : Support the deployment of new software and updates, ensuring compatibility and smooth operation.
• Network Management : Assist with basic network troubleshooting, including connectivity issues and minor server maintenance.
• Incident Reporting : Track, document, and analyze recurring issues to improve overall system efficiency and prevent future problems.

Requirements

• Experience
• 2+ years of experience in an IT Support role, preferably in a fast-paced or customer-facing environment.
• Experience working remotely and supporting international clients is a plus.
• Technical Skills
• Strong knowledge of Windows, macOS, and/or Linux operating systems.
• Familiarity with cloud services (e.g., AWS, Google Cloud, Azure).
• Experience with IT support tools (e.g., remote desktop applications, ticketing systems).
• Knowledge of basic networking principles (TCP/IP, DNS, VPNs, etc.).
• Experience with hardware troubleshooting and maintenance.
• Communication Skills
• Excellent written and verbal communication skills in English and Spanish (Portuguese is a plus).
• Ability to explain complex technical issues to non-technical users.
• Problem-Solving : Strong analytical and problem-solving skills with the ability to work independently.
• Customer Service : Experience in delivering outstanding customer support and service in a fast-paced environment.

Compensation

$1,000 - $2,000 per month, paid in USD depending on experience

Detail

• sIndependent contractor agreement paid 2x monthly
• .Client has a desire for long term commitment

.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Information Technology
• Industries Staffing and Recruiting

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Johannesburg, Gauteng, South Africa 6 days ago

City of Cape Town, Western Cape, South Africa 3 weeks ago

Bethlehem, Free State, South Africa 2 weeks ago

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Position: IT Support Consultant

Location: Kempton Park

Salary: R12 000 + Benefits

1. Must have completed Matric
2. Any related IT qualification
3. 2+ Years Experience in an IT Support role

Contact: Michelle Du Toit - Dante Personnel

Apply via: our website

If you do not hear from us within 5 days, please accept that your application was unsuccessful.

For more information, please contact: Michelle Du Toit

We are seeking a highly skilled IT Support Technician to join our team. The successful candidate will be responsible for providing technical assistance and support to our internal users, ensuring that all IT systems are running smoothly and efficiently.
This position is also responsible for executing planned projects, upgrades and initiatives that will support the Complyxpert's growth and mitigate any IT-related risks.
Requirements
Key Duties and Responsibilities, including but not limited to:

• Provide technical support to end-users for incoming queries and issues related to computer systems, software, and hardware
• Install, configure, and troubleshoot, laptops, printers, and other peripheral devices
• Perform software installations, upgrades, and patches as needed
• Diagnose and resolve technical issues, including network connectivity problems, application errors, and system crashes
• Coordinate with vendors for warranty repairs and replacement of faulty hardware components
• Manage user accounts, permissions, and access rights in accordance with company policies
• Conduct regular maintenance tasks, such as system updates, backups, and antivirus scans
• Document all support activities, including resolutions, in the ticketing system
• Provide training and guidance to end-users on software applications and IT best practices
• Collaborate with other IT team members to implement IT projects and initiatives effectively
  

• Minimum of Matric qualification or equivalent
• Degree/Diploma in Information Technology, Computer Science, or a related field would be advantageous
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified Support Technician) would be advantageous
• Minimum 1 - 2 experience as an IT Technician in the financial industry and/or BPO environment
• Proficiency in troubleshooting Windows operating systems
• Strong knowledge of applications, including Microsoft Office Suite and productivity tools
• Familiarity with Active Directory, Fortinet, VOIP, switch management and network protocols
• Excellent problem-solving skills and attention to detail
• Ability to communicate technical information effectively to non-technical users
• Customer service-oriented mindset with a focus on providing exceptional support
• Ability to prioritise tasks and manage time efficiently in a fast-paced high performing team environment
• Results orientated, driven and able to consistently meet and exceed targets
• Ability to successfully complete projects and tasks with minimum disruption
• Excellent problem-solving skills and business critical thinking abilities
• Risk Mitigation with being solution orientated
• Demonstrated ability to adapt to a fast-paced and dynamic growing environment
• Strong organisational skills and attention to detail
  

The IT Support Specialist will provide technical assistance and support to end-users for software, hardware, and network-related issues. The role involves troubleshooting IT systems to ensure optimal performance and availability of services across the organization, supporting all departments to maximize utilization, productivity, and customer service.

Main Functions & Responsibilities

• Provide first-level user, system, and application support.
• Manage user accounts and permissions, ensuring access and security.
• Offer basic network support for LAN/WAN, Wi-Fi, and VPN connectivity issues.
• Liaise with service providers to troubleshoot and resolve performance issues.
• Monitor application software and suggest improvements to management where needed.
• Participate in IT projects, including software rollouts, upgrades, and migrations, assisting in testing and implementation phases.
• Manage digital assets in collaboration with the finance department.
• Handle requests for IT services, repairs, support, inquiries, or complaints.
• Perform general administrative duties.
• Manage the IT budget.

Requirements

• Minimum 5 years of experience in IT support.
• Industry certifications (e.g., CompTIA, Microsoft, Cisco) are advantageous.
• Customer service-oriented with a high level of accuracy, efficiency, and accountability.
• Strong knowledge of Windows OS, Microsoft Office Suite, and networking fundamentals.
• Familiarity with Jira, Freshdesk, and ServiceNow.
• Own transport required.

Summary: Citra is a rapidly growing, vertically integrated construction, property development, design and engineering company based in Cape Town. Based on our patent-protected advanced building technology and far-reaching concepts for automation in the building industry, we are rapidly expanding our footprint into Europe and the US. The about 100 full-time employees are highly skilled and motivated professionals from diverse backgrounds, including architecture, engineering, property development, realty, construction management, and quantity surveying.

Citra is looking for a highly motivated and customer-focused IT Support professional with 3+ years of experience providing technical assistance and resolving IT issues for end-users. Proven ability to troubleshoot hardware and software problems, maintain IT systems, and deliver excellent customer service. Seeking a challenging role at Citra where I can contribute to a positive and productive work environment.

Qualifications:

Diploma in Information Technology, Computer Science, or a related field (preferred). Equivalent practical experience may be considered.

Experience:

3+ years of experience in IT support, including:

Providing first-level technical support to end-users via phone, email, and in person. Troubleshooting hardware and software issues for desktops, laptops, mobile devices, and printers. Installing, configuring, and maintaining operating systems and applications. Managing user accounts and permissions. Maintaining IT documentation and knowledge bases. Experience with ticketing systems and remote support tools. Experience with network troubleshooting (e.g., TCP/IP, DNS, DHCP).

Technical Skills:

• Proficiency in Windows and macOS operating systems.
• Familiarity with various software applications (e.g., ACAD Suite, common browsers).
• Knowledge of computer hardware and peripherals.
• Basic understanding of networking concepts and protocols.
• Experience with remote support tools (e.g., TeamViewer, AnyDesk).
• Experience with ticketing systems (e.g., Jira Service Desk, Zendesk).
• Basic scripting knowledge (e.g., PowerShell, Bash) is a plus.

Soft Skills:

• Excellent communication (written and verbal) and interpersonal skills.
• Strong customer service orientation and empathy.
• Problem-solving and analytical skills.
• Ability to work effectively under pressure and prioritize tasks.
• Strong organizational and time management skills.
• Patience and a willingness to help others.
• Ability to explain technical concepts to non-technical users.

Certifications (Preferred)

• ITIL Foundation (Beneficial).
• Other relevant certifications based on specific technical skills (e.g., networking, security).

Additional Information

Citra has a strict in-office policy. Our amazing team is looking forward to working with you in person.

IT Support Specialist
Remote Position
Location: Cape Town
Salary: R15,000 - R25,000 Per Month

Company Overview :
Our client is a leading provider of cloud-based solutions for businesses. They specialize in helping companies migrate to cloud infrastructure, offering round-the-clock support and consultancy services.

Position Overview :
They are seeking an IT Support Specialist to join their technical support team, responsible for troubleshooting software issues, managing cloud platforms, and providing exceptional customer service to clients.

Key Responsibilities :

• Provide remote technical support for cloud services and infrastructure.
• Troubleshoot hardware and software issues, including network configuration problems.
• Assist clients in migrating to cloud platforms and provide ongoing support.
• Document issues and provide feedback for product improvement.

Qualifications :

• 1-2 years of IT support experience.
• Proficiency in cloud platforms like AWS, Google Cloud, or Azure.
• Excellent communication skills and ability to work independently.

IT Support Technician

Location: Glenanda, Johannesburg Working Hours: Monday to Friday, full-time hours (occasional after-hours for school events) Employment Type: Permanent, On-Site Salary: Market-related (based on experience and qualifications) Reporting to: School Principal / Deputy Principal / IT Manager

A well-established and forward-thinking primary school committed to integrating technology in education. With a strong focus on digital learning, infrastructure optimisation, and online safety, this school fosters a supportive and inclusive working environment. The team values innovation, hands-on problem-solving, and continuous improvement in teaching and learning systems.

An exciting opportunity exists for a dedicated and hands-on IT Support Technician to join the school’s internal IT team. This role will be responsible for maintaining all school-related IT infrastructure including hardware, software, networks, user support, and digital systems. The successful candidate will ensure a reliable, secure, and efficient IT environment, playing a key part in supporting the daily teaching and operational needs of the school.

Key Responsibilities

Hardware Support & Maintenance

• Maintain, install, and troubleshoot laptops, desktops (Windows), Chromebooks, projectors, printers, IP cameras, and network devices

• Manage Dell servers, Synology NAS drives, Ruijie switches, Ubiquiti access points, and N-Computing environments

• Support Hyper-V virtualised systems, including regular maintenance and upgrades

• Manage printers and Toshiba backend print systems

Software Support & Administration

• Install, update, and support key platforms:

• Microsoft Windows & Office

• Google Workspace / Chrome OS / Admin Console

• ESET Endpoint Securly

• Arista Firewall & Securely Console

• Pencilbox, SASAMS, D6, Pastel, ClassDojo, Snapplify, and more

• Conduct rollovers, termly updates, data exports/imports, and mail merges

• Support communication and learning platforms for learners and staff

Network & Systems Administration

• Maintain optimal wired and wireless network performance (incl. VLANs and filtering)

• Support online safety measures and security protocols

• Coordinate with service providers on fibre connectivity and back-end systems

End-User Support

• Provide daily technical support to staff across hardware and software platforms

• Respond to support tickets and WhatsApp requests in a timely manner

• Train and assist teachers with basic tech fluency and digital classroom tools

• Manage digital communication platforms used by staff and leadership

Annual Planning & Setup

• Conduct academic year rollovers:

• Reassign devices to new staff/classrooms

• Setup applications and learning tools for new cohorts

Event & Sound System Support

• Assist with AV setup and management during school events and assemblies

Required:

• Grade 12 / Matric

• 2+ years in an IT support role, preferably in a school or academic setting

• Strong technical knowledge across hardware, software, networking, and digital platforms

Advantageous:

• IT certifications (A+, N+, MCSA, or Google certifications)

• Familiarity with Hyper-V, Synology, N-Computing, and educational applications

• Understanding of child online safety and related security protocols

• Proactive and independent work ethic

• Strong diagnostic and problem-solving skills

• Clear and confident communicator

• Ability to prioritise tasks under pressure

• Passion for technology in education