51 Delivery Management jobs in SouthAfrica

Client Delivery Management

Gauteng, Gauteng NTT DATA, Inc.

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Descriptions

Join to apply for the Client Delivery Management role at NTT DATA, Inc.

Join to apply for the Client Delivery Management role at NTT DATA, Inc.

Get AI-powered advice on this job and more exclusive features.

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Senior Manager, Managed Services Client Delivery is a senior management role, responsible for managing a team of a Managed Services Client Delivery Specialists.
This role supports the business and protects the company’s reputation by taking responsibility for overall contract management for local, small and medium complexity client contracts.
This role is responsible for ensuring client satisfaction, service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are highly complex by nature and are typically across multiple sites and/or service offerings.
Key responsibilities:

  • Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts.
  • Oversees the day-to-day delivery of managed services to clients, ensuring adherence to service-level agreements (SLAs) and quality standards.
  • Works closely with cross functional teams to identify methods or purchase and procurement, establishing evaluation criteria, evaluating alternative options and assisting with the decision to select the most appropriate vendor/supplier.
  • Engages proactively and collaboratively with suppliers to resolve incidents, problems or unsatisfactory performance.
  • Cultivates and maintains strong relationships with key clients, serving as the primary point of contact for service-related inquiries, issues, and escalations.
  • Acts as a problem solver, addressing client concerns, resolving issues, and ensuring client satisfaction.
  • Allocates resources effectively to meet client demands, including people, technology, and infrastructure.
  • Identifies potential risks to service delivery and work proactively to mitigate them, ensuring minimal disruption to clients.
  • Reviews all proposals delivered to the client and ensure that growth objectives within the

This advertiser has chosen not to accept applicants from your region.

Process Engineer (BPM and Change Management) Empower - Global Client Delivery · Full-time · Senior

Gauteng, Gauteng Exusia, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Descriptions

# Process Engineer (BPM and Change Management)Johannesburg, South Africa · Full-time · Senior# About The Position**Department:** Sales and Delivery Team - Empower**Industry:** Information Technology & Services, Computer Software, Management Consulting**Location:** South Africa, Remote (WFH)**Experience Range**: 6+ years**Basic Qualification:** Masters / Bachelor of Engineering or Equivalent**Travel Requirements:**Not required**Website**:Exusia, a cutting-edge digital transformation Company and is looking for Process Engineers. You will work for our clients across various industry domains to deliver high quality technology solutions on time and within budgets.As a Process Engineer you will work with business and project teams to identify areas where complex business processes and performance can be developed or improved. Leverage BPM techniques, concepts, and tools to proactively assist business managers in identifying and evaluating opportunities for improvement. You will also get an opportunity to drive process transformation initiatives and also work with project managers to perform administrative tasks that include project estimation and planning, project budget expenditure.**Qualifications & Role Responsibilities*** Bachelor’s or Master’s degree in Computer Science or related field* 6+ years’ experience in handling portfolio of projects from a process improvement perspective and at least 3 years in a managerial role responsible for outcomes* Define the scope and estimations for process initiatives* Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.* Proactively engage with business on strategic initiatives which require process improvement* Ability to build business case to demonstrate business value & calculate ROI for business stakeholders* Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture* Define the process end-to-end view (Operating model)* Understand advanced process measurement (tying value chain processes to corporate performance metrics)* Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools# Requirements**Mandatory Skills:*** You should have demonstrated proficiency in BPM and Change Management* Demonstrated leadership on small-to-medium process and performance improvement engagements* Strong organizational skills and detail oriented* Strong communication and presentation skills* Business principles and relevant regulatory knowledge for banking* Driving continuous improvement initiatives and deliver measurable ROI* Understanding of process and workflow streamlining, problem resolution, change management* Develop mitigation strategies for cross-organizational impacts for process improvement projects* Experience in BPM related tools including project planning and tracking* exposure and understanding of RPA tools like Blue Prism/Pega/Microsoft Power Automate/Automation Anywhere and implementing the same for process automation* Work with data architects to define dataflow, data transformation, interface needs and sources for all information* Understand current and emerging technology landscape and how it can be used in the BPM context* Understand all the regulatory and compliance drivers for the business within their customer domain.* Experience in managing operational risk and implementing required risk controls* hands on experience using Modelling tools EPC/BPMN/UML**Nice-to-Have Skills:*** Knowledge of Primavera / Clarity/ Jira / Confluence is an added advantage* Exposure to Banking & Financial services domain will be desirable* Exposure to Azure cloud services* LEAN/ SIX SIGMA - Yellow belt/ CBPP/ Business Analysis**About Exusia**Exusia () is a global technology consulting company that empowers its clients to gain a competitive edge by accelerating business objectives and providing strategy and solutions in data management and analytics. The company has established its leadership position by solving some of the world's largest and most complex data problems in the financial, healthcare, telecommunications and high technology industries.Exusia’s mission is to transform the world through the innovative use of information.Exusia was recognized by Inc. 5000 and by Crain’s publications as one of the fastest growing privately held companies in the world. Since the company’s founding in 2012, Exusia has experienced an impressive seven years of revenue growth and has expanded its operations in the Americas, Asia, Africa and UK. Exusia has recently also been recognized by publications such as the CIO Review, Industry Era, Insight Success and the CIO Bulletin for the company’s innovation in IT Services, the Telecommunications and Healthcare industries and its entrepreneurship. The company is headquartered in Miami city of Florida, United States with development centers in Pune, Hyderabad, Bengaluru and Gurugram, India.Interested applicants should apply by forwarding their CV to:
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Process Engineer (BPM and Change Management) Empower - Global Client Delivery · Full-time · Senior

Exusia, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Descriptions

# Process Engineer (BPM and Change Management)Johannesburg, South Africa · Full-time · Senior# About The Position**Department:** Sales and Delivery Team - Empower**Industry:** Information Technology & Services, Computer Software, Management Consulting**Location:** South Africa, Remote (WFH)**Experience Range**: 6+ years**Basic Qualification:** Masters / Bachelor of Engineering or Equivalent**Travel Requirements:**Not required**Website**:Exusia, a cutting-edge digital transformation Company and is looking for Process Engineers. You will work for our clients across various industry domains to deliver high quality technology solutions on time and within budgets.As a Process Engineer you will work with business and project teams to identify areas where complex business processes and performance can be developed or improved. Leverage BPM techniques, concepts, and tools to proactively assist business managers in identifying and evaluating opportunities for improvement. You will also get an opportunity to drive process transformation initiatives and also work with project managers to perform administrative tasks that include project estimation and planning, project budget expenditure.**Qualifications & Role Responsibilities*** Bachelor’s or Master’s degree in Computer Science or related field* 6+ years’ experience in handling portfolio of projects from a process improvement perspective and at least 3 years in a managerial role responsible for outcomes* Define the scope and estimations for process initiatives* Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.* Proactively engage with business on strategic initiatives which require process improvement* Ability to build business case to demonstrate business value & calculate ROI for business stakeholders* Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture* Define the process end-to-end view (Operating model)* Understand advanced process measurement (tying value chain processes to corporate performance metrics)* Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools# Requirements**Mandatory Skills:*** You should have demonstrated proficiency in BPM and Change Management* Demonstrated leadership on small-to-medium process and performance improvement engagements* Strong organizational skills and detail oriented* Strong communication and presentation skills* Business principles and relevant regulatory knowledge for banking* Driving continuous improvement initiatives and deliver measurable ROI* Understanding of process and workflow streamlining, problem resolution, change management* Develop mitigation strategies for cross-organizational impacts for process improvement projects* Experience in BPM related tools including project planning and tracking* exposure and understanding of RPA tools like Blue Prism/Pega/Microsoft Power Automate/Automation Anywhere and implementing the same for process automation* Work with data architects to define dataflow, data transformation, interface needs and sources for all information* Understand current and emerging technology landscape and how it can be used in the BPM context* Understand all the regulatory and compliance drivers for the business within their customer domain.* Experience in managing operational risk and implementing required risk controls* hands on experience using Modelling tools EPC/BPMN/UML**Nice-to-Have Skills:*** Knowledge of Primavera / Clarity/ Jira / Confluence is an added advantage* Exposure to Banking & Financial services domain will be desirable* Exposure to Azure cloud services* LEAN/ SIX SIGMA - Yellow belt/ CBPP/ Business Analysis**About Exusia**Exusia () is a global technology consulting company that empowers its clients to gain a competitive edge by accelerating business objectives and providing strategy and solutions in data management and analytics. The company has established its leadership position by solving some of the world's largest and most complex data problems in the financial, healthcare, telecommunications and high technology industries.Exusia’s mission is to transform the world through the innovative use of information.Exusia was recognized by Inc. 5000 and by Crain’s publications as one of the fastest growing privately held companies in the world. Since the company’s founding in 2012, Exusia has experienced an impressive seven years of revenue growth and has expanded its operations in the Americas, Asia, Africa and UK. Exusia has recently also been recognized by publications such as the CIO Review, Industry Era, Insight Success and the CIO Bulletin for the company’s innovation in IT Services, the Telecommunications and Healthcare industries and its entrepreneurship. The company is headquartered in Miami city of Florida, United States with development centers in Pune, Hyderabad, Bengaluru and Gurugram, India.Interested applicants should apply by forwarding their CV to:
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Process Engineer (BPM and Change Management) Empower - Global Client Delivery · Full-time · Senior

Exusia, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Descriptions

# Process Engineer (BPM and Change Management)Johannesburg, South Africa · Full-time · Senior# About The Position**Department:** Sales and Delivery Team - Empower**Industry:** Information Technology & Services, Computer Software, Management Consulting**Location:** South Africa, Remote (WFH)**Experience Range**: 6+ years**Basic Qualification:** Masters / Bachelor of Engineering or Equivalent**Travel Requirements:**Not required**Website**:Exusia, a cutting-edge digital transformation Company and is looking for Process Engineers. You will work for our clients across various industry domains to deliver high quality technology solutions on time and within budgets.As a Process Engineer you will work with business and project teams to identify areas where complex business processes and performance can be developed or improved. Leverage BPM techniques, concepts, and tools to proactively assist business managers in identifying and evaluating opportunities for improvement. You will also get an opportunity to drive process transformation initiatives and also work with project managers to perform administrative tasks that include project estimation and planning, project budget expenditure.**Qualifications & Role Responsibilities*** Bachelor’s or Master’s degree in Computer Science or related field* 6+ years’ experience in handling portfolio of projects from a process improvement perspective and at least 3 years in a managerial role responsible for outcomes* Define the scope and estimations for process initiatives* Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.* Proactively engage with business on strategic initiatives which require process improvement* Ability to build business case to demonstrate business value & calculate ROI for business stakeholders* Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture* Define the process end-to-end view (Operating model)* Understand advanced process measurement (tying value chain processes to corporate performance metrics)* Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools# Requirements**Mandatory Skills:*** You should have demonstrated proficiency in BPM and Change Management* Demonstrated leadership on small-to-medium process and performance improvement engagements* Strong organizational skills and detail oriented* Strong communication and presentation skills* Business principles and relevant regulatory knowledge for banking* Driving continuous improvement initiatives and deliver measurable ROI* Understanding of process and workflow streamlining, problem resolution, change management* Develop mitigation strategies for cross-organizational impacts for process improvement projects* Experience in BPM related tools including project planning and tracking* exposure and understanding of RPA tools like Blue Prism/Pega/Microsoft Power Automate/Automation Anywhere and implementing the same for process automation* Work with data architects to define dataflow, data transformation, interface needs and sources for all information* Understand current and emerging technology landscape and how it can be used in the BPM context* Understand all the regulatory and compliance drivers for the business within their customer domain.* Experience in managing operational risk and implementing required risk controls* hands on experience using Modelling tools EPC/BPMN/UML**Nice-to-Have Skills:*** Knowledge of Primavera / Clarity/ Jira / Confluence is an added advantage* Exposure to Banking & Financial services domain will be desirable* Exposure to Azure cloud services* LEAN/ SIX SIGMA - Yellow belt/ CBPP/ Business Analysis**About Exusia**Exusia () is a global technology consulting company that empowers its clients to gain a competitive edge by accelerating business objectives and providing strategy and solutions in data management and analytics. The company has established its leadership position by solving some of the world's largest and most complex data problems in the financial, healthcare, telecommunications and high technology industries.Exusia’s mission is to transform the world through the innovative use of information.Exusia was recognized by Inc. 5000 and by Crain’s publications as one of the fastest growing privately held companies in the world. Since the company’s founding in 2012, Exusia has experienced an impressive seven years of revenue growth and has expanded its operations in the Americas, Asia, Africa and UK. Exusia has recently also been recognized by publications such as the CIO Review, Industry Era, Insight Success and the CIO Bulletin for the company’s innovation in IT Services, the Telecommunications and Healthcare industries and its entrepreneurship. The company is headquartered in Miami city of Florida, United States with development centers in Pune, Hyderabad, Bengaluru and Gurugram, India.Interested applicants should apply by forwarding their CV to:
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Process Engineer (BPM and Change Management) Empower - Global Client Delivery · Full-time · Senior

Gauteng, Gauteng Exusia, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Descriptions

# Process Engineer (BPM and Change Management)Johannesburg, South Africa · Full-time · Senior# About The Position**Department:** Sales and Delivery Team - Empower**Industry:** Information Technology & Services, Computer Software, Management Consulting**Location:** South Africa, Remote (WFH)**Experience Range**: 6+ years**Basic Qualification:** Masters / Bachelor of Engineering or Equivalent**Travel Requirements:**Not required**Website**:Exusia, a cutting-edge digital transformation Company and is looking for Process Engineers. You will work for our clients across various industry domains to deliver high quality technology solutions on time and within budgets.As a Process Engineer you will work with business and project teams to identify areas where complex business processes and performance can be developed or improved. Leverage BPM techniques, concepts, and tools to proactively assist business managers in identifying and evaluating opportunities for improvement. You will also get an opportunity to drive process transformation initiatives and also work with project managers to perform administrative tasks that include project estimation and planning, project budget expenditure.**Qualifications & Role Responsibilities*** Bachelor’s or Master’s degree in Computer Science or related field* 6+ years’ experience in handling portfolio of projects from a process improvement perspective and at least 3 years in a managerial role responsible for outcomes* Define the scope and estimations for process initiatives* Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.* Proactively engage with business on strategic initiatives which require process improvement* Ability to build business case to demonstrate business value & calculate ROI for business stakeholders* Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture* Define the process end-to-end view (Operating model)* Understand advanced process measurement (tying value chain processes to corporate performance metrics)* Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools# Requirements**Mandatory Skills:*** You should have demonstrated proficiency in BPM and Change Management* Demonstrated leadership on small-to-medium process and performance improvement engagements* Strong organizational skills and detail oriented* Strong communication and presentation skills* Business principles and relevant regulatory knowledge for banking* Driving continuous improvement initiatives and deliver measurable ROI* Understanding of process and workflow streamlining, problem resolution, change management* Develop mitigation strategies for cross-organizational impacts for process improvement projects* Experience in BPM related tools including project planning and tracking* exposure and understanding of RPA tools like Blue Prism/Pega/Microsoft Power Automate/Automation Anywhere and implementing the same for process automation* Work with data architects to define dataflow, data transformation, interface needs and sources for all information* Understand current and emerging technology landscape and how it can be used in the BPM context* Understand all the regulatory and compliance drivers for the business within their customer domain.* Experience in managing operational risk and implementing required risk controls* hands on experience using Modelling tools EPC/BPMN/UML**Nice-to-Have Skills:*** Knowledge of Primavera / Clarity/ Jira / Confluence is an added advantage* Exposure to Banking & Financial services domain will be desirable* Exposure to Azure cloud services* LEAN/ SIX SIGMA - Yellow belt/ CBPP/ Business Analysis**About Exusia**Exusia () is a global technology consulting company that empowers its clients to gain a competitive edge by accelerating business objectives and providing strategy and solutions in data management and analytics. The company has established its leadership position by solving some of the world's largest and most complex data problems in the financial, healthcare, telecommunications and high technology industries.Exusia’s mission is to transform the world through the innovative use of information.Exusia was recognized by Inc. 5000 and by Crain’s publications as one of the fastest growing privately held companies in the world. Since the company’s founding in 2012, Exusia has experienced an impressive seven years of revenue growth and has expanded its operations in the Americas, Asia, Africa and UK. Exusia has recently also been recognized by publications such as the CIO Review, Industry Era, Insight Success and the CIO Bulletin for the company’s innovation in IT Services, the Telecommunications and Healthcare industries and its entrepreneurship. The company is headquartered in Miami city of Florida, United States with development centers in Pune, Hyderabad, Bengaluru and Gurugram, India.Interested applicants should apply by forwarding their CV to:
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Process Engineer (BPM and Change Management) Empower - Global Client Delivery · Full-time · Senior

Gauteng, Gauteng Exusia, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Descriptions

# Process Engineer (BPM and Change Management)Johannesburg, South Africa · Full-time · Senior# About The Position**Department:** Sales and Delivery Team - Empower**Industry:** Information Technology & Services, Computer Software, Management Consulting**Location:** South Africa, Remote (WFH)**Experience Range**: 6+ years**Basic Qualification:** Masters / Bachelor of Engineering or Equivalent**Travel Requirements:**Not required**Website**:Exusia, a cutting-edge digital transformation Company and is looking for Process Engineers. You will work for our clients across various industry domains to deliver high quality technology solutions on time and within budgets.As a Process Engineer you will work with business and project teams to identify areas where complex business processes and performance can be developed or improved. Leverage BPM techniques, concepts, and tools to proactively assist business managers in identifying and evaluating opportunities for improvement. You will also get an opportunity to drive process transformation initiatives and also work with project managers to perform administrative tasks that include project estimation and planning, project budget expenditure.**Qualifications & Role Responsibilities*** Bachelor’s or Master’s degree in Computer Science or related field* 6+ years’ experience in handling portfolio of projects from a process improvement perspective and at least 3 years in a managerial role responsible for outcomes* Define the scope and estimations for process initiatives* Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.* Proactively engage with business on strategic initiatives which require process improvement* Ability to build business case to demonstrate business value & calculate ROI for business stakeholders* Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture* Define the process end-to-end view (Operating model)* Understand advanced process measurement (tying value chain processes to corporate performance metrics)* Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools# Requirements**Mandatory Skills:*** You should have demonstrated proficiency in BPM and Change Management* Demonstrated leadership on small-to-medium process and performance improvement engagements* Strong organizational skills and detail oriented* Strong communication and presentation skills* Business principles and relevant regulatory knowledge for banking* Driving continuous improvement initiatives and deliver measurable ROI* Understanding of process and workflow streamlining, problem resolution, change management* Develop mitigation strategies for cross-organizational impacts for process improvement projects* Experience in BPM related tools including project planning and tracking* exposure and understanding of RPA tools like Blue Prism/Pega/Microsoft Power Automate/Automation Anywhere and implementing the same for process automation* Work with data architects to define dataflow, data transformation, interface needs and sources for all information* Understand current and emerging technology landscape and how it can be used in the BPM context* Understand all the regulatory and compliance drivers for the business within their customer domain.* Experience in managing operational risk and implementing required risk controls* hands on experience using Modelling tools EPC/BPMN/UML**Nice-to-Have Skills:*** Knowledge of Primavera / Clarity/ Jira / Confluence is an added advantage* Exposure to Banking & Financial services domain will be desirable* Exposure to Azure cloud services* LEAN/ SIX SIGMA - Yellow belt/ CBPP/ Business Analysis**About Exusia**Exusia () is a global technology consulting company that empowers its clients to gain a competitive edge by accelerating business objectives and providing strategy and solutions in data management and analytics. The company has established its leadership position by solving some of the world's largest and most complex data problems in the financial, healthcare, telecommunications and high technology industries.Exusia’s mission is to transform the world through the innovative use of information.Exusia was recognized by Inc. 5000 and by Crain’s publications as one of the fastest growing privately held companies in the world. Since the company’s founding in 2012, Exusia has experienced an impressive seven years of revenue growth and has expanded its operations in the Americas, Asia, Africa and UK. Exusia has recently also been recognized by publications such as the CIO Review, Industry Era, Insight Success and the CIO Bulletin for the company’s innovation in IT Services, the Telecommunications and Healthcare industries and its entrepreneurship. The company is headquartered in Miami city of Florida, United States with development centers in Pune, Hyderabad, Bengaluru and Gurugram, India.Interested applicants should apply by forwarding their CV to:
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Process Engineer (BPM and Change Management) Empower - Global Client Delivery · Full-time · Senior

Gauteng, Gauteng Exusia, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Descriptions

# Process Engineer (BPM and Change Management)Johannesburg, South Africa · Full-time · Senior# About The Position**Department:** Sales and Delivery Team - Empower**Industry:** Information Technology & Services, Computer Software, Management Consulting**Location:** South Africa, Remote (WFH)**Experience Range**: 6+ years**Basic Qualification:** Masters / Bachelor of Engineering or Equivalent**Travel Requirements:**Not required**Website**:Exusia, a cutting-edge digital transformation Company and is looking for Process Engineers. You will work for our clients across various industry domains to deliver high quality technology solutions on time and within budgets.As a Process Engineer you will work with business and project teams to identify areas where complex business processes and performance can be developed or improved. Leverage BPM techniques, concepts, and tools to proactively assist business managers in identifying and evaluating opportunities for improvement. You will also get an opportunity to drive process transformation initiatives and also work with project managers to perform administrative tasks that include project estimation and planning, project budget expenditure.**Qualifications & Role Responsibilities*** Bachelor’s or Master’s degree in Computer Science or related field* 6+ years’ experience in handling portfolio of projects from a process improvement perspective and at least 3 years in a managerial role responsible for outcomes* Define the scope and estimations for process initiatives* Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.* Proactively engage with business on strategic initiatives which require process improvement* Ability to build business case to demonstrate business value & calculate ROI for business stakeholders* Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture* Define the process end-to-end view (Operating model)* Understand advanced process measurement (tying value chain processes to corporate performance metrics)* Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools# Requirements**Mandatory Skills:*** You should have demonstrated proficiency in BPM and Change Management* Demonstrated leadership on small-to-medium process and performance improvement engagements* Strong organizational skills and detail oriented* Strong communication and presentation skills* Business principles and relevant regulatory knowledge for banking* Driving continuous improvement initiatives and deliver measurable ROI* Understanding of process and workflow streamlining, problem resolution, change management* Develop mitigation strategies for cross-organizational impacts for process improvement projects* Experience in BPM related tools including project planning and tracking* exposure and understanding of RPA tools like Blue Prism/Pega/Microsoft Power Automate/Automation Anywhere and implementing the same for process automation* Work with data architects to define dataflow, data transformation, interface needs and sources for all information* Understand current and emerging technology landscape and how it can be used in the BPM context* Understand all the regulatory and compliance drivers for the business within their customer domain.* Experience in managing operational risk and implementing required risk controls* hands on experience using Modelling tools EPC/BPMN/UML**Nice-to-Have Skills:*** Knowledge of Primavera / Clarity/ Jira / Confluence is an added advantage* Exposure to Banking & Financial services domain will be desirable* Exposure to Azure cloud services* LEAN/ SIX SIGMA - Yellow belt/ CBPP/ Business Analysis**About Exusia**Exusia () is a global technology consulting company that empowers its clients to gain a competitive edge by accelerating business objectives and providing strategy and solutions in data management and analytics. The company has established its leadership position by solving some of the world's largest and most complex data problems in the financial, healthcare, telecommunications and high technology industries.Exusia’s mission is to transform the world through the innovative use of information.Exusia was recognized by Inc. 5000 and by Crain’s publications as one of the fastest growing privately held companies in the world. Since the company’s founding in 2012, Exusia has experienced an impressive seven years of revenue growth and has expanded its operations in the Americas, Asia, Africa and UK. Exusia has recently also been recognized by publications such as the CIO Review, Industry Era, Insight Success and the CIO Bulletin for the company’s innovation in IT Services, the Telecommunications and Healthcare industries and its entrepreneurship. The company is headquartered in Miami city of Florida, United States with development centers in Pune, Hyderabad, Bengaluru and Gurugram, India.Interested applicants should apply by forwarding their CV to:
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About The Latest Delivery management Jobs in SouthAfrica!

Process Engineer (BPM and Change Management) Empower - Global Client Delivery · Full-time · Senior

Western Cape, Western Cape Exusia, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Descriptions

# Process Engineer (BPM and Change Management)Johannesburg, South Africa · Full-time · Senior# About The Position**Department:** Sales and Delivery Team - Empower**Industry:** Information Technology & Services, Computer Software, Management Consulting**Location:** South Africa, Remote (WFH)**Experience Range**: 6+ years**Basic Qualification:** Masters / Bachelor of Engineering or Equivalent**Travel Requirements:**Not required**Website**:Exusia, a cutting-edge digital transformation Company and is looking for Process Engineers. You will work for our clients across various industry domains to deliver high quality technology solutions on time and within budgets.As a Process Engineer you will work with business and project teams to identify areas where complex business processes and performance can be developed or improved. Leverage BPM techniques, concepts, and tools to proactively assist business managers in identifying and evaluating opportunities for improvement. You will also get an opportunity to drive process transformation initiatives and also work with project managers to perform administrative tasks that include project estimation and planning, project budget expenditure.**Qualifications & Role Responsibilities*** Bachelor’s or Master’s degree in Computer Science or related field* 6+ years’ experience in handling portfolio of projects from a process improvement perspective and at least 3 years in a managerial role responsible for outcomes* Define the scope and estimations for process initiatives* Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.* Proactively engage with business on strategic initiatives which require process improvement* Ability to build business case to demonstrate business value & calculate ROI for business stakeholders* Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture* Define the process end-to-end view (Operating model)* Understand advanced process measurement (tying value chain processes to corporate performance metrics)* Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools# Requirements**Mandatory Skills:*** You should have demonstrated proficiency in BPM and Change Management* Demonstrated leadership on small-to-medium process and performance improvement engagements* Strong organizational skills and detail oriented* Strong communication and presentation skills* Business principles and relevant regulatory knowledge for banking* Driving continuous improvement initiatives and deliver measurable ROI* Understanding of process and workflow streamlining, problem resolution, change management* Develop mitigation strategies for cross-organizational impacts for process improvement projects* Experience in BPM related tools including project planning and tracking* exposure and understanding of RPA tools like Blue Prism/Pega/Microsoft Power Automate/Automation Anywhere and implementing the same for process automation* Work with data architects to define dataflow, data transformation, interface needs and sources for all information* Understand current and emerging technology landscape and how it can be used in the BPM context* Understand all the regulatory and compliance drivers for the business within their customer domain.* Experience in managing operational risk and implementing required risk controls* hands on experience using Modelling tools EPC/BPMN/UML**Nice-to-Have Skills:*** Knowledge of Primavera / Clarity/ Jira / Confluence is an added advantage* Exposure to Banking & Financial services domain will be desirable* Exposure to Azure cloud services* LEAN/ SIX SIGMA - Yellow belt/ CBPP/ Business Analysis**About Exusia**Exusia () is a global technology consulting company that empowers its clients to gain a competitive edge by accelerating business objectives and providing strategy and solutions in data management and analytics. The company has established its leadership position by solving some of the world's largest and most complex data problems in the financial, healthcare, telecommunications and high technology industries.Exusia’s mission is to transform the world through the innovative use of information.Exusia was recognized by Inc. 5000 and by Crain’s publications as one of the fastest growing privately held companies in the world. Since the company’s founding in 2012, Exusia has experienced an impressive seven years of revenue growth and has expanded its operations in the Americas, Asia, Africa and UK. Exusia has recently also been recognized by publications such as the CIO Review, Industry Era, Insight Success and the CIO Bulletin for the company’s innovation in IT Services, the Telecommunications and Healthcare industries and its entrepreneurship. The company is headquartered in Miami city of Florida, United States with development centers in Pune, Hyderabad, Bengaluru and Gurugram, India.Interested applicants should apply by forwarding their CV to:
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Process Engineer (BPM and Change Management) Empower - Global Client Delivery · Full-time · Senior

Gauteng, Gauteng Exusia, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Descriptions

# Process Engineer (BPM and Change Management)Johannesburg, South Africa · Full-time · Senior# About The Position**Department:** Sales and Delivery Team - Empower**Industry:** Information Technology & Services, Computer Software, Management Consulting**Location:** South Africa, Remote (WFH)**Experience Range**: 6+ years**Basic Qualification:** Masters / Bachelor of Engineering or Equivalent**Travel Requirements:**Not required**Website**:Exusia, a cutting-edge digital transformation Company and is looking for Process Engineers. You will work for our clients across various industry domains to deliver high quality technology solutions on time and within budgets.As a Process Engineer you will work with business and project teams to identify areas where complex business processes and performance can be developed or improved. Leverage BPM techniques, concepts, and tools to proactively assist business managers in identifying and evaluating opportunities for improvement. You will also get an opportunity to drive process transformation initiatives and also work with project managers to perform administrative tasks that include project estimation and planning, project budget expenditure.**Qualifications & Role Responsibilities*** Bachelor’s or Master’s degree in Computer Science or related field* 6+ years’ experience in handling portfolio of projects from a process improvement perspective and at least 3 years in a managerial role responsible for outcomes* Define the scope and estimations for process initiatives* Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.* Proactively engage with business on strategic initiatives which require process improvement* Ability to build business case to demonstrate business value & calculate ROI for business stakeholders* Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture* Define the process end-to-end view (Operating model)* Understand advanced process measurement (tying value chain processes to corporate performance metrics)* Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools# Requirements**Mandatory Skills:*** You should have demonstrated proficiency in BPM and Change Management* Demonstrated leadership on small-to-medium process and performance improvement engagements* Strong organizational skills and detail oriented* Strong communication and presentation skills* Business principles and relevant regulatory knowledge for banking* Driving continuous improvement initiatives and deliver measurable ROI* Understanding of process and workflow streamlining, problem resolution, change management* Develop mitigation strategies for cross-organizational impacts for process improvement projects* Experience in BPM related tools including project planning and tracking* exposure and understanding of RPA tools like Blue Prism/Pega/Microsoft Power Automate/Automation Anywhere and implementing the same for process automation* Work with data architects to define dataflow, data transformation, interface needs and sources for all information* Understand current and emerging technology landscape and how it can be used in the BPM context* Understand all the regulatory and compliance drivers for the business within their customer domain.* Experience in managing operational risk and implementing required risk controls* hands on experience using Modelling tools EPC/BPMN/UML**Nice-to-Have Skills:*** Knowledge of Primavera / Clarity/ Jira / Confluence is an added advantage* Exposure to Banking & Financial services domain will be desirable* Exposure to Azure cloud services* LEAN/ SIX SIGMA - Yellow belt/ CBPP/ Business Analysis**About Exusia**Exusia () is a global technology consulting company that empowers its clients to gain a competitive edge by accelerating business objectives and providing strategy and solutions in data management and analytics. The company has established its leadership position by solving some of the world's largest and most complex data problems in the financial, healthcare, telecommunications and high technology industries.Exusia’s mission is to transform the world through the innovative use of information.Exusia was recognized by Inc. 5000 and by Crain’s publications as one of the fastest growing privately held companies in the world. Since the company’s founding in 2012, Exusia has experienced an impressive seven years of revenue growth and has expanded its operations in the Americas, Asia, Africa and UK. Exusia has recently also been recognized by publications such as the CIO Review, Industry Era, Insight Success and the CIO Bulletin for the company’s innovation in IT Services, the Telecommunications and Healthcare industries and its entrepreneurship. The company is headquartered in Miami city of Florida, United States with development centers in Pune, Hyderabad, Bengaluru and Gurugram, India.Interested applicants should apply by forwarding their CV to:
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Process Engineer (BPM and Change Management) Empower - Global Client Delivery · Full-time · Senior

Western Cape, Western Cape Exusia, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Descriptions

# Process Engineer (BPM and Change Management)Johannesburg, South Africa · Full-time · Senior# About The Position**Department:** Sales and Delivery Team - Empower**Industry:** Information Technology & Services, Computer Software, Management Consulting**Location:** South Africa, Remote (WFH)**Experience Range**: 6+ years**Basic Qualification:** Masters / Bachelor of Engineering or Equivalent**Travel Requirements:**Not required**Website**:Exusia, a cutting-edge digital transformation Company and is looking for Process Engineers. You will work for our clients across various industry domains to deliver high quality technology solutions on time and within budgets.As a Process Engineer you will work with business and project teams to identify areas where complex business processes and performance can be developed or improved. Leverage BPM techniques, concepts, and tools to proactively assist business managers in identifying and evaluating opportunities for improvement. You will also get an opportunity to drive process transformation initiatives and also work with project managers to perform administrative tasks that include project estimation and planning, project budget expenditure.**Qualifications & Role Responsibilities*** Bachelor’s or Master’s degree in Computer Science or related field* 6+ years’ experience in handling portfolio of projects from a process improvement perspective and at least 3 years in a managerial role responsible for outcomes* Define the scope and estimations for process initiatives* Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.* Proactively engage with business on strategic initiatives which require process improvement* Ability to build business case to demonstrate business value & calculate ROI for business stakeholders* Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture* Define the process end-to-end view (Operating model)* Understand advanced process measurement (tying value chain processes to corporate performance metrics)* Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools# Requirements**Mandatory Skills:*** You should have demonstrated proficiency in BPM and Change Management* Demonstrated leadership on small-to-medium process and performance improvement engagements* Strong organizational skills and detail oriented* Strong communication and presentation skills* Business principles and relevant regulatory knowledge for banking* Driving continuous improvement initiatives and deliver measurable ROI* Understanding of process and workflow streamlining, problem resolution, change management* Develop mitigation strategies for cross-organizational impacts for process improvement projects* Experience in BPM related tools including project planning and tracking* exposure and understanding of RPA tools like Blue Prism/Pega/Microsoft Power Automate/Automation Anywhere and implementing the same for process automation* Work with data architects to define dataflow, data transformation, interface needs and sources for all information* Understand current and emerging technology landscape and how it can be used in the BPM context* Understand all the regulatory and compliance drivers for the business within their customer domain.* Experience in managing operational risk and implementing required risk controls* hands on experience using Modelling tools EPC/BPMN/UML**Nice-to-Have Skills:*** Knowledge of Primavera / Clarity/ Jira / Confluence is an added advantage* Exposure to Banking & Financial services domain will be desirable* Exposure to Azure cloud services* LEAN/ SIX SIGMA - Yellow belt/ CBPP/ Business Analysis**About Exusia**Exusia () is a global technology consulting company that empowers its clients to gain a competitive edge by accelerating business objectives and providing strategy and solutions in data management and analytics. The company has established its leadership position by solving some of the world's largest and most complex data problems in the financial, healthcare, telecommunications and high technology industries.Exusia’s mission is to transform the world through the innovative use of information.Exusia was recognized by Inc. 5000 and by Crain’s publications as one of the fastest growing privately held companies in the world. Since the company’s founding in 2012, Exusia has experienced an impressive seven years of revenue growth and has expanded its operations in the Americas, Asia, Africa and UK. Exusia has recently also been recognized by publications such as the CIO Review, Industry Era, Insight Success and the CIO Bulletin for the company’s innovation in IT Services, the Telecommunications and Healthcare industries and its entrepreneurship. The company is headquartered in Miami city of Florida, United States with development centers in Pune, Hyderabad, Bengaluru and Gurugram, India.Interested applicants should apply by forwarding their CV to:
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Nearby Locations

Other Jobs Near Me

View All Delivery Management Jobs